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| direct client |
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| indirect client |
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| nature of work |
hardware,
software, and Internet service purchase consultation and
procurement; hardware, software, and networking setup; training;
Microsoft Office services; web design and development; Internet
research |
| role |
consultant |
| time frame |
2001.07
- present |
| status |
ongoing |
| in a nutshell |
I
served as an outsourced IT department for a small company
that couldn't afford full-time technical staff. |
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Before my arrival, Z Company's "computer
system" consisted of a 1985 Macintosh and an early '90s,
DOS-based PC, both of which were quite outdated by today's
standards. After assessing the company's business needs, I
selected, ordered, and set up for them a brand new computer
system consisting of the following elements:
- three budget-priced Dell desktop PCs
- one mid-level Dell laptop PC
- Microsoft Office XP Small Business Edition for each PC
- one mid-level scanner
- two budget-priced personal laser printers
- wireless networking equipment to connect everything together
What's important to note is that I selected for Z Company computing
equipment only for which they had a legitimate business need.
Nothing more, and nothing less.
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Since Z Company had yet to harness the power
of the Internet, I procured and set up for them a low-cost,
business-class DSL service to give them basic e-mailing and
Web-surfing capabilities.
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When I first met with Z Company, they were
leasing a $20,000 color copier to print the labels for the
bottles and drums of cleaning products they produce. After
thoroughly researching the available alternatives, I signed
my client up in Xerox's free
color printers program for small businesses, obtained for
them a free Xerox
Phaser 860/DP color laser printer, and effectively reduced
their color printing costs per month from $650 to $130, or
more than $6,200 annually a savings of 80%!
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As part of the process of reducing Z Company's
color printing costs, I redesigned their labels to make their
use of color more effective. As a result, Z Company's
labels now look much more professional, they establish a better
brand and product line identity, and they elevate the aesthetics
of their products above that of their competitors. (See
the before-and-after comparison below!)
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I'm currently in the process of helping Z
Company migrate its accounting system from an early '90s, proprietary,
DOS-based application to the multi-user QuickBooks Pro 2002
package. We conservatively estimate that the transition
will save Z Company 500 to 1000 man-hours of administrative
work annually, equivalent to $5,000 to $10,000 in salary costs.
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I'm currently in the process of designing a
basic web presence for Z Company. The site is still
in its infancy, but it will soon blossom into a powerful
means for further enhancing the company's image and attracting
new business.
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desktop
publishing
One of the easiest ways to see the value I provided
to Z Company is to compare a sample original product label to the
new one I designed for them.
Click on the thumbnail images below to open their full-size versions
in a new window.
- Name of product is buried in the text.
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- The name of the product is bold and easily-readable,
tremendously improving brand and product recognition by
customers.
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- Label's layout is haphazard.
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- Label's layout is well-structured, placing most-important
text front-and-center, and pushing ancillary text to the
side.
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- Large, uniform, magenta-colored boxes do not emphasize
important label components.
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- Color is used judiciously to compartmentalize the label's
components and draw attention to the most important parts.
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- Label sections such as CAUTION, SKIN PROTECTION,
and EYE PROTECTION all run together, making them
difficult to read and distinguish from one one another.
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- Label sections are separated into visible chunks, making
each section easy to locate and read.
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- High-saturation of color increases ink costs per-label.
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- Moderate color saturation reduces per-label cost by 20%.
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- Print quality is poor, as the label is at best a
second-generation photocopy.
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- Print quality is excellent, as the label is produced
directly from a high-quality, low-cost color laser printer.
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- Label is not particularly pleasing to the eye.
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- Label pretty much kicks ass! Z Company's competitors
drool in jealousy.
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- Microsoft Word
- Microsoft Publisher
- Microsoft Excel
- Adobe Photoshop LE
- Macromedia Dreamweaver
- Macromedia Fireworks
- Intuit QuickBooks Pro 2002
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- Windows ME
- Windows XP, Home Edition
- 802.11b wireless networking
- Internet connection sharing
- TCP/IP
- desktop publishing
- Macintosh-to-PC data conversion
- HTML
- CSS
- OCR (optical character recognition)
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"When I first met Scott, I had a good gut
feeling about him. He seemed very knowledgeable and confident,
but he was also honest and didn't make any promises he couldn't
fulfill. Hiring Scott was the right thing for us to do, and he
couldn't have come along at a better time. He's already saved us
tons of money, and he's helping us revamp the way we do business."
Alan Zagurski
President
Z-Specialty Products, Inc. (aka "Z Company")
"Over the years, I've spent a lot of my
time doing grunt-work that Scott is now helping us to eliminate
through automation, making my job much more creative and enjoyable.
The new technology we've been adding to our office has been a little
overwhelming at first, but Scott's personalized tutoring-with-a-smile
and bright optimism have helped me pick things up very quickly.
He's fun to work with. :-)"
Jennifer Zagurski
The one who's really in charge
Z-Specialty Products, Inc.
"Scott is a great guy. He pets my tum-tum,
gives me water when I'm thirsty, and tells me I look handsome in
the bandanas my Mom makes me wear."
Jack Zagurski
Dog
Z-Specialty Products, Inc.
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