Testimonials


St. Louis Magazine A-List winner

On behalf of CompuSmile, I am honored to have won St. Louis Magazine’s 2021 A-List award for “Best Computer Repair in St. Louis,” as voted on by the magazine’s readers.

The nomination alone was humbling, and as the only one-man operation among the finalists, I was up against some stiff competition. But 20+ years in the business paid off, as numerous long-time clients voted me into the top spot.

Thank you so much to all who took the time to vote for me!

Angie’s List accolades

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On behalf of CompuSmile, I am proud to have received the "Super Service Award" from Angie's List (now www.angi.com) for each of the past 15 years. Only 5% of the companies listed on Angie's List receive this award any given year, much less 15 years in a row.

Previous Super Service Awards: 2004-2018

Angie’s List business profile

(note, I discontinued active involvement with Angi in 2019)

 

Happy Customers


“This was a very good service call. Scott understood the issues immediately, suggested solutions that work for me and explained every step he did. All the work was done within an hour, which I thought was very fast compared to others who helped me with my computer before. Without any hesitation, I recommend Scott to anyone who needs computer help.”

— Carmen F

“Scott was fantastic, and I can't imagine having a better experience with what can be a stressful situation. Scott was also very accessible and responsive after the installation with some questions I had - although there weren't very many, thanks to the excellent and thorough job he did while at my home. Don't waste your time shopping around. CompuSmile is the best.”

— Jay S

“Scott was here today and provided excellent, greatly appreciated hands-on help with both my iMac and MacBook Air. My lovely new Magic Keyboard is now connected and functional, and my new Magic Mouse is charging for installation by me later today. The issues on both machines have been solved, and perhaps best of all, Scott was honest about the one iMac issue he couldn’t fix.

I recommend Scott Quinby and CompuSmile to anyone needing reliable, skilled, honest, in-person assistance with their computer issues.”

— Ruth T-C


 
“Provided excellent service beyond what I expected, and the issue was resolved. Save yourself the time of going anywhere else.
Try here first, and you will not be disappointed. “
— Daniel H
 

“I would say the service I received was exceptional! Scott arrived on time, was polite and professional. He ran several applications to determine what was causing the problem, we never did find out exactly what it was. However, he did get my PC up and running and have had NO issues since. It has been several weeks since his home visit. I highly recommend Scott's service and truly appreciate the home service! I feel his fees are competitive and reasonable. I know there are many services out there and you never know what you will get the first time, but I know CompuSmile put a smile back on my face quickly. Thanks Scott!”

— Dave S

“Scott was very professional, explained what the problem was, explained what he did to resolve all issues. Clean up my PC, installed some tools to fix problems. Courteous, polite. Definitely use him in the future. Good value for the money.”

— Ed P

“After I purchased the new computer, Scott came over and transferred everything over from my old laptop to my new computer. He then configured a shared file service called drop box on my computer and my wife's laptop and our smart phones. We can now seamlessly share files and pictures across all of our devices. My new desktop rocks and is super fast. Scott also configured affordable security software for peace of mind. He did all this in 1 day! If you want a reliable, fast and secure home network, Compusmile is the way to go.”

— Franics M


 
“His help was invaluable.”
— Tina O
 

"Scott was very amiable and did a great job of talking about what he was doing without resorting to jargon. He also made sure that all my questions were answered and that I had all the information I needed to troubleshoot any future issues. I would definitely hire him again but, to his credit, I have had no problems since he set up my network and mail."

— Carmen G

“We have used Scott for the past two or three years. He is the most knowledgeable computer professional we have ever known. He is very patient in explaining the features he is working with and does a great job in performing it. We think very highly of Scott and would not use any other computer person.”

— Ed S

“Scott accessed my computer remotely, found the problem immediately and fixed it. While the fix was running in the background, he used the time to clean up some stuff that was just taking up space on my hard drive with no real purpose. Diagnosed and done within 20 minutes. Great guy. Use him, you won't be sorry.”

— Diane M

“I live 450 miles away from my mother and have found innovative ways to help her long distance. One of the best ways I have encountered was finding CompuSmile and hiring Scott to tackle computer issues that we were unable to troubleshoot in person. My mom has been so impressed with Scott’s professionalism, knowledge and patience with her questions. The hourly rate that Scott charges is reasonable; however the peace of mind he has given to me long distance is priceless. Thank you for everything, Scott!”
— Cindy B